Contact information
Contact Information
We're here to help.
If you have questions about an order, product, return, shipping, payment, or anything else related to Fixoora, you can contact our customer support team using the information below.
Customer Support
Email:
hello@fixoora.com
For the fastest assistance, please include your order number when contacting us about an existing purchase.
What We Can Help With
You can contact us for support with:
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Order status
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Shipping and tracking
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Returns and refunds
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Damaged or defective products
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Incorrect items
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Product questions
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Payment or billing questions
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Order changes or cancellations
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General customer service inquiries
Response Times
We aim to respond to customer inquiries as quickly as possible.
Response times may be longer during weekends, public holidays, major promotions, or periods of unusually high demand.
Please avoid sending multiple messages about the same issue, as this may delay our ability to respond efficiently.
Business Information
Brand:
Fixoora
Legal Company Name:
DIGITAL IMPACT FIXOORA FZCO
Registered Address:
Building A1, Dubai Silicon Oasis
Dubai, Dubai PO6009
United Arab Emirates
Customer Support Email:
hello@fixoora.com
Returns
If you need to return a product, please contact us at hello@fixoora.com before sending anything.
Do not send returns directly to our registered business address unless our support team has specifically instructed you to do so.
The correct return location may depend on the product, warehouse, fulfillment partner, and destination associated with your order.
Please review our Return & Refund Policy for complete return instructions.
Shipping Questions
If your question concerns a shipment, please include:
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Your order number
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The email address used to place the order
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Your full name
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Your tracking number, if available
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A brief description of the issue
For more information, please review our Shipping Policy.
Privacy Requests
If you would like to exercise a privacy right, request access to your personal information, request correction or deletion, or ask a question about how we process personal information, contact:
Please see our Privacy Policy for additional information.
Contact Fixoora
Email:
hello@fixoora.com
Company:
DIGITAL IMPACT FIXOORA FZCO
Registered Address:
Building A1, Dubai Silicon Oasis
Dubai, Dubai PO6009
United Arab Emirates
We appreciate your business and will do our best to help resolve your inquiry as quickly as possible.
Fix it. Solve it. Done.